bh44 Frequently Asked
Questions

To open an account at bh44, you must be 21 years of age or older. This is a strict policy and we are against gambling by minors. bh44 reserves the right to suspend an account if the age verification fails.

No, only one bh44 account is allowed per person. If the same person operates multiple accounts, all accounts may be closed and the balance may be forfeited. Please follow this rule in the interest of fair play.

Click the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. If you still have trouble, contact our live chat support directly.

First make sure your mobile number and password are being entered correctly. Clear your browser's cache and cookies and try again. If the problem persists, let us know in Bengali via bh44's live chat support — we are available 24/7 to help.

Deposits via bKash are generally credited to your bh44 account instantly. In some cases it may take 2-5 minutes due to network issues. If the balance does not appear even after receiving the deposit confirmation SMS, contact live chat with the transaction ID.

The minimum deposit amount at bh44 for all methods is ৳300 and the minimum withdrawal amount is ৳500. This limit applies to all methods including bKash, Nagad, Rocket, and bank transfer. The bonus eligibility rules remain the same even for smaller deposit amounts.

Withdrawals from bh44 to Nagad are generally processed within 5 to 30 minutes. During particularly busy periods it may take slightly longer, but we aim to complete it within a maximum of 30 minutes. If it takes longer than that, please contact live chat.

bh44 itself does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges — this is the policy of those respective mobile banking providers. Standard bank fees apply for bank transfers.

Yes, bh44 supports Rocket and direct bank transfer. Deposits via bank transfer may take slightly longer to process. Use the correct account details and reference number, otherwise the deposit may be delayed.

You can bet on BPL and all major cricket tournaments at bh44. Markets are available for match win or loss, total runs, number of wickets, and more. You need sufficient balance in your account to place a bet. Bets must be placed before the match starts; a live betting option is also available separately.

Yes, all slot games at bh44 are fully supported in the mobile browser. Games from PG Soft, JILI, and Pragmatic Play run smoothly on both Android and iOS devices. No separate app download is needed — play directly from the browser.

RTP (Return to Player) is the theoretical calculation of what percentage of total bets is returned to players over the long term. A higher RTP generally means comparatively more returns over the long term. However, this is not a guarantee for any single session — each spin or round is completely independent.

bh44's live casino features real dealer games from Evolution Gaming and Ezugi — live roulette, live blackjack, live baccarat, and various game-show formats. Professional dealers run tables around the clock according to Bangladesh Standard Time (BST).

Aviator is a crash-type game by Spribe where a plane flies and the multiplier keeps increasing. If you cash out before the plane crashes, you win according to the multiplier. If you do not cash out in time, you lose your bet — so play carefully.

All game providers at bh44 (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe) use internationally certified Random Number Generators (RNG). This means every round is completely independent and not influenced by previous results. Ensuring fair play is our priority.

You will receive a 150% welcome bonus on your first deposit into a new account — up to a maximum of ৳10,000. This means depositing ৳1,000 will bring your total balance to ৳2,500. The bonus is added automatically; no separate code is needed.

A wagering requirement means you must play through the bonus amount a specified number of times as bets before you can withdraw it. The wagering requirement for bh44's welcome bonus is 10x. This means if you receive a ৳1,500 bonus, you must complete ৳15,000 worth of bets.

There is no separate application needed for bh44's VIP program. By playing regularly, you are automatically promoted from Bronze through Silver, Gold, and up to the highest Platinum tier. Weekly cashback increases at each tier — at Platinum you receive a maximum of 1.2% weekly cashback.

Cashback is calculated every week based on your VIP tier. You can receive weekly cashback of 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and up to 1.2% at Platinum. Cashback is added directly to the account and is generally processed on Mondays.

Yes, bh44 offers special promotions during various festivals and tournaments including Eid, Pohela Boishakh, IPL, and the T20 World Cup. These offers are available for a limited time, so keep an eye on live chat or the promotions page.

bh44 uses SSL encryption technology to keep all personal and financial information secure. Your information is not shared with any third party. You can read our privacy policy for more details.

Yes, bh44 supports self-exclusion. If you want to take a break for some time, let us know via live chat support. We can restrict your account for a set period or permanently. Visit our responsible gaming page to learn more about responsible gaming.

Gambling addiction is a health issue and there is nothing to be ashamed of. If you feel that gambling is getting out of control, contact our support team. They can direct you to professional support organizations. bh44 gives the highest importance to responsible gaming.

Yes, you can request to set a daily, weekly, or monthly deposit limit. This is an effective way to practice responsible gaming. Contact live chat support to set or change your limits — we respect your decision.

If you notice any unfamiliar login, unusual transaction, or suspicious activity in your account, change your password immediately and inform our live chat support. Our security team will take prompt action.